Shipping Policy – Geedup Clothing Australia

At Geedup Clothing Australia, we strive to deliver your orders swiftly and securely across Australia. This Shipping Policy details our dispatch times, shipping methods, delivery estimates, and tracking procedures to ensure a seamless shopping experience.

  1. Shipping Coverage & Destination
  • Target Market: We currently ship exclusively to addresses within Australia.
  • Coverage: We deliver to all Australian states and territories, including residential addresses, business addresses, P.O. Boxes, and Parcel Lockers.
  1. Order Processing & Handling Time
  • Handling Time: All orders are processed and dispatched within 2 to 3 business days (Monday to Friday, excluding Australian public holidays).
  • Cut-off Time: Orders placed before 2:00 PM (AEST) will begin processing on the same business day. Orders placed after 2:00 PM or on weekends/holidays will be processed on the next business day.
  1. Shipping Rates & Delivery Estimates

We offer reliable shipping options across Australia:

  • Standard Shipping:
    • Cost: Flat rate AUD $10.00 (or FREE on orders over AUD $150.00)
    • Estimated Transit Time: 5 to 11 business days
    • Total Estimated Delivery Time: 7 to 14 business days (Handling + Transit)
  • Express Shipping:
    • Cost: Flat rate AUD $15.00
    • Estimated Transit Time: 3 to 5 business days

Note: Total delivery time for standard delivery is strictly within 7 to 14 business days. Rural or remote areas may take closer to the 14-day limit.

  1. Order Tracking
  • Once your order is dispatched, you will receive a shipping confirmation email containing your Australia Post / Courier tracking number.
  • You can track your package directly through the link provided in your shipping confirmation email or by visiting our “Track Your Order” page.
  • Please allow up to 24 hours for the tracking information to update on the courier portal.
  1. Address Accuracy & Undeliverable Packages
  • Please ensure your shipping address is complete and accurate at checkout. We are not responsible for delays or non-delivery caused by incomplete or incorrect addresses provided by the customer.
  • If a package is returned to us due to an incorrect address or failure to collect from a local postal outlet, reshipping fees may apply.
  1. Damaged, Lost, or Stolen Packages
  • If your tracking status shows delivered but you have not received your package, please check around your property or with neighbors before reaching out.
  • If your item arrives damaged or is lost in transit, contact us immediately at [email protected] with your order details so we can investigate and arrange a resolution.
  1. Contact Information

If you have any questions regarding your shipment, delivery status, or shipping policy, please contact our support team:

  • Business Name: Geedup Clothing Australia
  • Physical Address: 40 Medfield Avenue, Avondale Heights VIC 3034, Australia
  • Phone Number: +61 416 920 058
  • Email Address: [email protected]
  • Customer Support Hours: Monday to Friday (9:00 AM – 5:00 PM AEST)